Your purchased orders are yours forever, and you can download them at any time.
If you have any minor difficulties with files or the embroidery process, you can always count on our help! We are a small family business, and customer service is more important than money.
All of our designs are digitized by hand. We optimize them to reduce jump stitches and to compensate for fabric shrinking. Then we test and correct designs if needed until we love them!
If you have any questions, please fell free to get in touch with us.
We will reply to you as soon as possible. Thank you!
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